About Us
Welcome to Fleetmasters Sales & Service LLC
We are under new ownership About Us and management as of November 2019. We look forward to continuing our relationships with our many existing customers while building lasting and supportive relationships with new customers.
Our Product Lines and Expertise
Fleetmasters continues as the exclusive sales and service representative for Seagrave Fire Apparatus in New England. We also proudly represent Excellance ambulances. Both product lines represent the highest quality offerings in their respective markets.
Along with our Seagrave and Excellance relationships, we are a Cummins Authorized Engine Repair Dealer and are recently now a Cummins Onan Power Generation Authorized Dealer. Fleetmasters is also a Gold Service Center for Waterous Pumps.
We are factory trained and authorized to support each of these equipment lines – that includes handling warranty claims and performing warranty repair work. Fleetmasters is EVT certified.
We trust our commitment to the highest quality standards is apparent in the business partners and products we represent.
What’s more, Fleetmasters’ capabilities and expertise enable us to work on all makes and models of fire apparatus, ambulances and other emergency vehicles. If your equipment fleet has more than one manufacturer, we can support all your needs to keep you operational and get you back into service quickly when repairs are needed.
The Fleetmasters Mission Statement
“OUR MISSION IS TO SERVE OUR COMMUNITY THROUGH HONEST, FAIR, AND EXPERT SERVICE TO OUR CUSTOMERS.”
Our belief is that Fleetmasters has an obligation to serve our community and not just service equipment. That applies to our customers who may be responding to emergency calls, those moving goods on our roads, and all those who use equipment to provide goods and service to emergency responders, businesses and families.
We extend the same care and commitment to our employees and their families. For us, it’s more than a commitment. It’s a culture.
The Impact of Covid-19
It’s hard to measure the widespread impact of Covid-19 on us all – including Fleetmasters. Just know that we remain steadfast in our strong support and ongoing commitment to provide the highest quality service for the mission-critical equipment needed by our firefighters and emergency response personnel. We certainly recognize and value the trust you have in Fleetmasters. The same goes for the trucking and heavy equipment community.
Service Here, There, and Wherever You Need Us
Our website includes more of what we think matters to you. Spend a few more minutes to discover how our scope of services can make your job performance more rewarding and efficient.
When the time comes, bring your vehicles to either of our two Southern New England locations – Windsor Locks, CT and Lawrence, MA – and expect the best. And if you need us to come to you, we can do that with on-site visits and roadside assistance.
Above all, Fleetmasters is here to help you resolve equipment performance issues. Better yet, we are fully prepared to keep problems at bay through ongoing preventive maintenance.
Kind Regards,
Michael Baron